Portfolio-wide data
Bring acquisition, conversion, sales, service and content metrics into one view.
CONNEXT / Training & decision support
Business Intelligence Assistant
Move from fragmented reports to a connected business view.
Combine operational data across the agent portfolio to generate business analysis and explanations. Identify anomalies in lead flow, conversion, churn and execution, and offer cross-agent coordination insights for management decisions.
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BUILT AROUND YOUR WORK
Core capabilities
Move from fragmented reports to a connected business view.
Automated reporting
Create daily, weekly and monthly reports with explanations and improvement suggestions.
Risk and anomaly alerts
Identify interrupted lead flow, declining conversion, rising churn and execution issues.
Coordination and decisions
Compare channel ROI, script effectiveness and customer value to identify coordination bottlenecks.
FROM INPUT TO IMPACT
How it works
- 01
Unify data
- 02
Explain changes
- 03
Identify risk
- 04
Recommend
- 05
Coordinate improvements
DESIGNED FOR YOUR BUSINESS
Who it is for
Business leaders and operations managers seeking a cross-channel, cross-agent perspective.
Connect knowledge, action and data.
Start with a defined business task and connect complementary products into a complete workflow. Share your needs to explore an appropriate combination.
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Connected products
LET’S CONNECT
Build a digital workforce around your business.
Start with a real need and connect the right products and workflows.