CONNEXT — Are You Ai Connected
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THE DIGITAL WORKFORCE

Beyond tools.
A workforce that grows with you.

Start with a focused task, then connect knowledge, execution and feedback. Combine products around your needs to progressively build a digital workforce.

Digital workforce

KNOWLEDGE × ACTION × FEEDBACK

From knowledge to action.
From experience back to knowledge.

Agents share a knowledge foundation while handling distinct tasks. Real conversations enter CRM, and operational feedback and effective practices enrich the system over time.

01

Enterprise knowledge

Ground content and service in enterprise information and real conversations for consistency and traceability.

02

Defined responsibilities

Assign focused responsibilities across creation, acquisition, communication and management.

03

Ongoing feedback

Feed operational data and effective practices into knowledge, CRM and training for improvement.

BUILD YOUR TEAM

Start building your AI team here.

Enterprise Knowledge Agent · Product capability concept01 / Infrastructure

Enterprise Knowledge Agent

One knowledge foundation. Every agent aligned.

Knowledge domainsConnected business sources
CRM Agent · Product capability concept08 / Customer relationships

CRM Agent

Turn real conversations into informed action.

Unified conversationsCustomer and sales insight
Employee Training Agent · Product capability concept09 / Training & decision support

Employee Training Agent

Turn individual expertise into team capability.

Knowledge-based coursesAI role-play
Business Intelligence Assistant · Product capability concept09 / Training & decision support

Business Intelligence Assistant

Move from fragmented reports to a connected business view.

Portfolio-wide dataAutomated reporting

LET’S CONNECT

Build a digital workforce around your business.

Start with a real need and connect the right products and workflows.

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