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CONNEXT / Communication & conversion

WeChat Relationship Agent

Give customer relationships a consistent operating rhythm.

Organize AI roles, new-contact reception, messaging tasks and Moments content across WeChat and WeCom. Frequency controls, contact lists and task-status views help teams coordinate everyday communication and relationship maintenance.

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WeChat Relationship Agent · Product capability concept
Illustrations communicate product capabilities, not actual user interfaces.

BUILT AROUND YOUR WORK

Core capabilities

Give customer relationships a consistent operating rhythm.

01

Role-specific AI assistants

Configure sales, service and advisory roles for different business conversations.

02

New-contact reception

Configure friend-request handling, notes and welcome messages for consistent reception.

03

Messaging and content plans

Create messaging schedules, timed Moments posts and interaction tasks.

04

Task and frequency controls

Set intervals, daily limits and allow/block lists, then review execution status.

FROM INPUT TO IMPACT

How it works

  1. 01

    Configure roles

  2. 02

    Select contacts

  3. 03

    Plan tasks

  4. 04

    Engage

  5. 05

    Review feedback

DESIGNED FOR YOUR BUSINESS

Who it is for

Teams using WeChat and WeCom for customer service and owned-channel relationship management.

Connect knowledge, action and data.

Start with a defined business task and connect complementary products into a complete workflow. Share your needs to explore an appropriate combination.

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LET’S CONNECT

Build a digital workforce around your business.

Start with a real need and connect the right products and workflows.

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