Knowledge domains
Organize company, product and business knowledge across six foundational information areas and ten extended domains.
CONNEXT / Infrastructure
Enterprise Knowledge Agent
One knowledge foundation. Every agent aligned.
Bring product information, business scripts and real conversations into a searchable enterprise knowledge base. Domain-aware retrieval and source references give service, sales, content and training agents a consistent foundation that grows with daily operations.
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BUILT AROUND YOUR WORK
Core capabilities
One knowledge foundation. Every agent aligned.
Connected business sources
Ingest service conversations, call transcripts, email, SMS, WeCom and WeChat records.
Semantic retrieval
Route questions to relevant knowledge domains and attach source references to answers.
Reuse across agents
Capture information once, share it across agents and feed new operational knowledge back into the library.
FROM INPUT TO IMPACT
How it works
- 01
Import
- 02
Organize
- 03
Retrieve
- 04
Share with agents
- 05
Learn
DESIGNED FOR YOUR BUSINESS
Who it is for
Businesses that need consistent product knowledge, sales scripts and institutional experience.
Connect knowledge, action and data.
Start with a defined business task and connect complementary products into a complete workflow. Share your needs to explore an appropriate combination.
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LET’S CONNECT
Build a digital workforce around your business.
Start with a real need and connect the right products and workflows.